We Are Pensacola

11/16/2021 (Permalink)

Crew members of SERVPRO WEST PENSACOLA

It is well established that SERVPRO offers the best in class, and has set the standard of excellence in the restoration industry. It is up to us as brand representatives, and franchise owners, to uphold that standard, but also to let people know that its not always just a brand or a franchise that does the work, but the people who make each individual franchise what they are. We are proud of our team, which is starting to feel a lot like family. Thanks in large part to our owners Steve and Kellie, who left their homes in Arkansas to come raise their children at the Beach, doesn't sound like much of a sacrifice right??? But you must not know how great Arkansas is...But by working closely in the company, and raising it up from when they were the only employees, is what has made it still feel like a family company, even at the size were are today. Our team cares about each other, but it shows in their work how much they care about their community. SERVPRO West Pensacola is made up mostly of people born and raised in the area. Mason Bradley (Production Manager) is from Pensacola, lives in Milton, and has been helping Steve and Kelly run the show since the early days, and knows about everything there is to know about mitigation work. Now he has his trusted friend, Sean McGuirk (Construction Manager) to lean on when it comes to the rebuild side of the business. So with Sean as General Contractor and Mason's classifications, we have enough licenses to cover us all, even if the game warden shows up; there isn't much you could throw at them that they couldn't handle, and nobody in Pensacola, needs to be too worried about property damage, at least not on their watch. Steve our owner, who is kind of the boss, but still is known by another name, "The Mold Doctor", due to his encyclopedic knowledge of the fungal world and how to treat it, and is more than willing to share his wisdom on the subject with anyone that may inquire, and he has started to build a reputation in town for being the honest mold assessor, he'll let you know the simplest way to treat mold, even if that means you don't need SERVPRO, but he takes the time to explain things, and definitely does not prescribe unnecessary and excessive procedures in his estimates. But its a well founded truth that a company is only as successful as the people that are performing the work. And our team of crew chiefs and technicians is as good as anyone could ask for. Mikey, Rob, Jedediah and Jagger have all from the local area and have worked with SERVPRO of West Pensacola for years. They know the area well and enjoy helping in throughout the different communities that make Pensacola. Its always a good sign when people can work together well,  and still want to hang out off the clock. And at SERVPRO of West Pensacola, it really all starts and ends with Jennifer our office manager, she is so kind and patient, not only with customers, but with all of us. She does about 500 different things a day, but always takes time to help everyone. She makes it all go smooth. All together the group we have enjoys working together, and taking care of people in their hometown, which essentially that feeling gets passed off to our customers.